Communication skills in project management

How important are communication skills in project management


Q1. How important are communication skills in project management?

Communication plays an essential role in for the success of any projects. The internal and external communication is vital for the success of the project. The internal communication is the combination of the employees within the organization, and external communication is essential for managing the flow of information to satisfy the demands of the stakeholders. Most normal strategy for communication is dealing with the project is through reports, messages and reminders and so on (Atkinson & Crawford, 2006). sometimes poor communication may lose the contact when some unexpected issues like changing plans arise in the project, if at such time there is no appropriate communication in the organization then it will affect the organizational decision making policy.


Was Herb the right person to be assigned as the project manager?

According to the case study, before making any decision regarding the project. Herbs selection as the project manager for this new project will always need to calculate. The two factors R&D and Manufacturing needs to be evaluated before allotting that to the right person. Based on these two factors Herb is perfectly fit for this position because Herb had in the organization for over eight years and also had an experience on working with Manufacturing and R&D. He had a Ph.D. in engineering and had advanced a reputation as a subject matter professional. Because of his expert skills, he worked by himself most of the period and interfaced with the numerous teams of project only through project team gatherings (Kerzner, 2017). Thus the decision of making him as the Project manager was the correct decision.


There were communications issues with Alice, Bob, Betty, and Frank. For each communication issue, where was the breakdown in communications: encoding, decoding, feedback, and so on?

According to the case study, there were communication gaps among all the team members. Betty, Alice, Bob, and Frank were not capable to preserve their communiqué skills with Herb. The absence of suitable correspondence with the project manager, the massive majority of them lost chances to get progressive into the additional level.

Both unraveling and encoding were not in the logical way as the communiqué get affected when it’s in collected don’t make a difference it’s an electronic mail, informs, or even content in the project meeting (Kerzner H. R., 2013). In Alice case, it was an encoding problem, she didn’t refer to about the letter of proposal for her progression, and she recognized that Herb would give her that letter nevertheless when she didn’t ask. Sway’s case is untying as he didn’t understand the message from Herb concerning the playing out the week’s test.


Q1. How important are communication skills in project management?

Communication plays a very important role in any of the projects. The communication between the team members and their superiors is always necessary for carrying out the project in a hassle free way. The communication need to be clear, which if not will create disturbances in the project leading to the failure of delivering the project as per deadlines. Proper communication also reduces the redundancy of data and ensures effective working of project. If the present case study is considered, there is a communication gap between the team members because of which Herb faced a lot of problems. If the communication is clear, then it would be a better scenario for Herb. Hence communication skills are always vital in any project management.

Q2. Was Herb the right person to be assigned as the project manager?

The answer to this question depends on various factors. When looked from the experience perspective, Herb has enough experience of 8 years because of which his company has believed in him. As far as knowledge is considered, Herb is considered a subject matter expert and a Ph.D holder with knowledge of working in both R&D and manufacturing projects earlier. But the only thing that Herb lacks is the experience of being a project manager. Thus I assume communication gap is created between the team members. Considering the above factors, I think Herb can be assigned as a project manager so that he can get better and continue his good work in the organisation. His experience and knowledge would definitely be an asset to the project, if the communication gets better. This will also help the company to enhance their business.

Q3. There were communications issues with Alice, Bob, Betty, and Frank. For each communication issue, where was the breakdown in communications: encoding, decoding, feedback, and so on?

Yeah, there were communication issues with all the four team members. If the case of Alice is considered, there is a encoded message that she expects that Herb would be writing a recommendation mail for her promotion. In case of Bob, there is a lack of feedback as Herb didn’t get the required follow up from the technicians and it would have been better for Herb if he had gone through proper channel involving Bob. In Betty’s scenario, there is a problem in decoding Herb’s message of just determining the cost of procurement because of which Betty has actually procured the materials. The feedback from Franck would definitely have been better in procuring the materials which did not actually happen.

Get assignment help

Quality Assignments Help Website

Cost of your order


Why Choose Us

Top Quality and Well-Researched Papers

We ensure that all your instructions are followed to the letter. You are able to choose the level of interest; professional, college, or high school. We will assign a writer who will cover all your specifications.

Professional and Experienced Academic Writers

We have a team of well trained and experiences assignment writers who are PhD and master’s holders. Our writers are can handle more than 91 disciplines.

Free Unlimited Revisions

If your assignment is not covered to your expectation, you can send your order for revision. The order should be submitted before 10 days elapses for review You can contact our support team or login to your personal account to submit your request.

100% Money-Back-Guarantee

We ensure on-time delivery of your papers. For clarification purpose, we may contact you regarding deadline extension. In case you cannot provide us with more time, we guarantee a 100% refund.

Originality & Confidentiality

We use professional tools to ensure all assignment help documents you receive are free of plagiarism. Our editors ensure optimum review of all quotations in the text. We also ensure confidentiality in our service delivery.

24/7 Customer Support

Our team of experts is available 24/7 to ensure that you are provided with the top customer experience. Any time you need assignment help, you can reach us and get the best experience with ours services.

Our Services

You don’t have to struggle with your papers. You need ample sleep; our writers will cover you. We provide writing services in all disciplines.


Essay Writing Services

No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.


Admission and Business Papers

An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.


Editing and Proofreading

Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.


Revision Support

If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.