Team Norms and Procedures

The comment was made that norms are implicit, and tend to develop over time. However, it was also observed that virtual teams can not afford the luxury of such a passive process, and need to take proactive steps to establish explicit norms. For this case, please complete the following:

– Identify 10 specific behavioral norms (five communication and five task norms) that you feel are essential to the smooth performance of virtual teams.
– Explain why you feel these norms are essential.
– Propose a specific action plan virtual teams could use to develop and enforce task and communication norms.

Use the background readings (attached) to support your arguments. The following reading provides some additional ideas for how a co-located team could an engage in norm-setting. You should model your action plan for virtual teams after this type of analysis.

Case Reading
– Karten, N. (2003). Creating Team Norms. Retrieved February 2008 from
http://www.stickyminds.com/sitewide.asp?Function=edetail&ObjectType=COL&ObjectId=6736

This should be a 3-5 page paper. PLS, utilized the mentioned articles in the background readings as your reference in this assignment.

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In the Session Long Project for this course, you are working with several classmates as a virtual team on a competitive project. This project involves assessment of both group and individual work. Your team’s process and task output will serve as the material for this SLP. Please remember to respond to the TD that is set up for your team.

Review the rules for the team project, “Virtual Teams: 101 Tips”. By now your team has submitted two lists of tips. You will now prepare a final list of original tips. By the end of this module, submit that list of tips along with a 2-3 page analysis that addresses the following questions:
1. What communication and task norms operate in your team? Remember that norms can be “unspoken”.

2. What problems/limitations did you run across due to lack of norms governing your team’s behavior?

3. Did you try anything to overcome the obstacles? How did it work?

4. What norms do you think your team should have established to make your work go more smoothly?

To be sure, your list of norms could be quite lengthy. Try to limit your paper to a few of the most important ones.

This checklist may help you evaluate your team’s norms:

– Team Norms. (n.d.). http://www.wilsonmar.com/teamnorm.htm#Assembly

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